UX Designer

The role of the UX Designer is to understand the user needs and help to create a solution that delivers both on client objectives and user needs.

What you'll do

You will be working within the UX team to understand the user needs in every project you work on and help to create a solution that delivers both on client objectives and user needs. You will be working very closely with  Designers, Developers, Client Partners and Delivery Partners.

Key Responsibilities

The responsibilities will vary depending on the size of the project but you will typically be: 

  • Using research findings and data to create personas 
  • Creating User stories 
  • Building the information architecture of  the project (including sitemaps, content structure and other UX deliverables)  
  • Creating prototypes 
  • Suggesting improvements for websites based on best practice

Experience gained from previous roles:

  • Desired experience: 5+ years
  • Ability to develop and deliver presentations to senior stakeholders 
  • Ability to work with Figma and/or other prototyping tools 
  • Ability to distill information and turn it into intuitive user experiences 
  • Ability to use analytics and best practice to suggest improvements 
  • Ability to structure and run workshops


  • Excellent presentation skills
  • Strong team player
  • Flexible approach and ability to support and embrace change

Doing well in this role means:

  • You are creating prototypes that are user friendly and accessible 
  • You are working effectively with the rest of the delivery teams 
  • You support delivery team to gather and interpret user information 
  • You are trusted by clients and colleagues 
  • You share knowledge and skills 
  • You are delivering within budget and on time on the projects you work on

Agency life:

  • Be an active part of the Yoyo family and participate in agency wide meetings (e.g. Town Hall, Company meetings) 
  • This role is based in our Tunbridge Wells office but we can offer local remote working options and flexible hours

B Corp:

Yoyo are proud to be a certified B Corporation which means we are a business that meets the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. 

Working for Yoyo as a B Corp offers our team the following benefits:

  • A sense of purpose
  • Being part of something bigger than one individual, bigger than the team, bigger than the company
  • Working for and alongside people who share the same values
  • A sense of constantly challenging ourselves, collectively and individually, to be better
  • A sense of pride to ‘wear the B Corp badge’
  • Regular opportunities to support the local community
  • Knowledge that everything we do, buy, use, consume has the good of the environment in mind

Apply for this position