Client Partner

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Team Outlook

As a Client Partner team, we are respected by our clients because we understand their issues and add value to their business.  We obsess about our projects because we strive for exceptional results. We love problems because we thrive in coming up with solutions. We are curious because knowledge is power. We are relentlessly upbeat because life’s too short to be grumpy all the time. We care because we’re nice people.

Team Success

The success of our team is built on the following principles:

  1. We know the client, their industry, their growth potential, their key pain points
  2. We solve any issues that will have an impact on the project timeline, project objectives, and profit
  3. We deliver on objectives and scope using our internal process and supporting tools
  4. We communicate effectively with our internal teams and the client to ensure that understanding is aligned
  5. We grow our accounts
  6. We spread happiness by being open, approachable, efficient, honest and trustworthy

Your role

A typical day in the life of a Client Partner includes:

  • Communicating with project stakeholders (internal and external)
  • Collaborating with internal teams to deliver on projects’ objectives
  • Managing resources to ensure that teams are well utilised
  • Researching client’s market and competitors
  • Planning strategies and tactics for the growth of each account
  • Writing client facing presentations on proposed solutions
  • Testing projects before they are delivered to the client
  • Helping to organise and run client workshops
  • Writing proposals for clients
  • Updating internal systems (Jira, Confluence, Insightly, Harvest, Forecast)
  • Playing with Bramble (the office dog)

What we're looking for

Your role reports to Matina, our Head of Client Partnerships. If you would be interested in joining her team, we'd be looking for:

  • Experience in delivering multiple digital projects
  • Really good communication skills
  • Ability to grow accounts
  • Ability to manage multiple stakeholders
  • Ability to multitask
  • An unquenchable thirst for knowledge

What's on offer?

As part of the Yoyo family, you'll receive the following benefits:

  • Opportunity to work with some great brands and exciting projects
  • 25 days + time off at Christmas
  • Annual profit-share scheme
  • Company pension and life insurance
  • Opportunities for flexible-working
  • A culture of honesty, innovation and learning
  • Monthly recognition and rewards
  • Team social activities
  • Initiatives around health and fitness e.g. individual fitbits, PT sessions, yoga,
  • Regular inspiration with conferences, TED talks and our own events
  • Opportunities to have your voice heard on the future of the agency